Hotel Policies

Check-in	From 14:00
Check-out	From 08:00  Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos

Important Information

Please note that the lagoon pool will be closed from 6 June until approximately 15 June, 2016 due to renovations The indoor heated pool and outdoor lap pool will still be open Work will take place between 7:30am-16:00 daily, with some jack hammering Please note the property is being painted from 11 February until June 2016 No services will be affected Please note that there is a non-refundable 2% charge when you pay with a credit card Please note that the property requires a AUD 200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges Please note that reception hours are 8:00-20:00 daily Guests are required to be over the age of 18 to check in Children under 18 years of age must be accompanied by an adult You must show a valid photo ID and credit card upon check in The credit card and ID must be in the same name as the guests name on the booking confirmation The credit card must be the same as the one used for the reservation The property offers fully self-contained apartments and therefore does not offer daily servicing Apartments will be serviced on all stays of 8 or more nights